PLEASE NOTE: Customer service is available Monday-Friday, 9:00 a.m.-5:00 p.m CST. Phone: (615) 696-4988 Email:

1. How Do I Order?

You may order via mail by sending a Money Order (sorry, no personal checks accepted) to:

A3 Merchandise
1625 Broadway, Suite 310
Nashville, TN 37203

You may fax your order to 615-348-1400.
Questions or comments, please email us at

2. How is my order shipped?
We ship all packages exclusively via UPS & USPS. All Next Day, 2 Day Delivery orders are shipped and delivered Monday - Friday.

3. How long will it take to get my order?
All merchandise will ship within 48 hours of receiving the order (Monday-Friday).

4. US Shipping
We calculate shipping costs based on published UPS & USPS rates from our main warehouse in Nashville, TN.

For overnight delivery on next business day, orders must be submitted Monday through Friday by 5pm ET. Overnight orders placed after 5pm ET on Friday and over the weekend will arrive on Tuesday.

5. Exchanges
We are unable to process exchanges. All sales are final.

Return Address:
1501 County Hospital Rd
Nashville TN 37218
United States

6. What if I receive a damaged or incorrect item?
Email if you received a damaged or incorrect item.